To our valued members
As the healthcare landscape in Australia continues to evolve, so are we. We're excited to share that BIOV8 is entering a new chapter — one focused on delivering tailored health programs built around your specific goals, guided by expert medical practitioners and supported every step of the way.
What’s Changing?
From today, all treatments and products will be accessed as part of our clinically supported health program, which focus on:
- Muscle Health
- Injury Repair
- Weight Loss
- Longevity
- Sexual Health
- Gut Health
- And more…
If you are an existing member and are still unsure about what program or treatment to take on next, book a consult with our medical team , as they will guide you on what are your best options to continue with your health journey.
If you are clear on what program (previously known as BUNDLES) you want to adopt, select your program and book a doctor’s consult so our team can help finalise your order.
Why This Matters?
You’ve told us that what matters most is having a clear, supportive plan with expert medical input — and we’ve listened. This model gives you:
- Higher safety and medical standards
- Greater individualisation of care
- A trusted, long-term partner in your optimisation journey
Frequently asked questions
Why is BIOV8 changing the way it operates?
Will I still be able to access the medical solutions I’m currently using?
Yes — existing treatments will still be available via your personalised health program, pending doctor review.
Why can’t I see certain products on the website anymore?
Do I need to book a doctor consult now?
Yes, all new treatment plans now start with a medical screening and consultation.
What if I have questions or need help?
Our member care team is available via email, chat or phone to guide you every step of the way.
Will this cost more?
Our focus remains on affordability and accessibility. Doctor consults are part of your program, and prices for medical solutions remain the same.
If I’ve ordered and completed a consult recently and have had no changes to my health, am I eligible for a repeat script?
Yes, if you’d like to continue with your existing treatment and have not had any changes to your health, please email our care team at care@biov8.com.au and our nursing team will assess your request. To be eligible, your most recent consult must have taken place from March 1st onwards.
What do I need to do if I have an existing order?
Your existing order will continue to be processed as normal.
- If your order includes prescription medication and you haven’t yet completed a doctor consult, please book one as soon as possible, as your order cannot proceed without it.
- If you’ve already completed your consult, no further action is required — your order will be fulfilled without any changes.